Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to visitors and registered users of PartySpinz Casino services and websites.

Information We Collect

We collect information that is necessary to provide and improve our services, to meet legal obligations, and to keep accounts secure. This includes:

Account details: name, email address, username, date of birth, and other registration information you provide.
Identity documents and verification data: copies of identity documents, proof of address, and other materials needed to verify identity when required.
Technical and device data: IP address, device identifiers, browser type, operating system, and information about how you interact with our website and applications.
Usage data: account activity, game play data, preference settings, and support communications.
Marketing and communication preferences: choices you make about receiving promotional messages and survey responses.

How We Use Your Information

We use personal data to deliver our services, maintain safety, and comply with legal obligations. Typical uses include:

Creating and managing your account and providing customer support.
Verifying identity and age to prevent fraud and to meet regulatory requirements.
Operating and improving our site, analyzing usage, and developing features.
Communicating with you about your account, changes to our services, and updates to policies.
Sending marketing communications where you have consented or where we are otherwise permitted to do so.
Protecting our services and users by detecting and preventing abuse, fraud, and other prohibited activity.

Legal Basis for Processing (GDPR)

Where applicable, we rely on one or more lawful bases to process your personal data, including:

Performance of a contract: to operate your account and provide the services you request.
Legal compliance: to meet statutory and regulatory obligations.
Legitimate interests: to improve our services, maintain security, and prevent fraud, provided these interests do not override your rights.
Consent: for direct marketing and certain optional features when you have expressly agreed.

KYC and Identity Verification

We may request identity documents and related information to verify your identity and age or to comply with legal requirements. We will only request what is necessary and will handle these documents securely. Verification may be required before certain account actions or upon request.

Sharing and Disclosure

We may share personal data in limited circumstances, including:

With service providers who perform functions on our behalf, such as hosting, analytics, and customer support.
With third parties to comply with laws, court orders, or regulatory requests.
To protect and defend our rights, property, or the safety of users and the public.
When you have given consent to share your information for specific purposes.

We require service providers to protect data and only process it according to our instructions.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the website, remember your preferences, analyze trends, and deliver content. You can control cookie preferences through your browser settings or site controls where available. Declining certain cookies may affect functionality.

Data Retention

We retain personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and for other legitimate business purposes. Retention periods vary depending on the type of data and the reason for processing.

Security of Your Information

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. These measures are designed to be appropriate to the risks associated with processing your information. While we strive to protect your data, no system can be completely secure, and we encourage you to take steps to protect your account credentials.

Your Rights

Depending on where you live and applicable law, you may have rights regarding your personal data, including:

The right to access and receive a copy of your data.
The right to correct inaccurate or incomplete information.
The right to request deletion of personal data in certain circumstances.
The right to restrict or object to certain processing, including direct marketing.
The right to portability of data you have provided in a structured format.
The right to withdraw consent where processing is based on consent.

To exercise your rights, contact us at [email protected]. We may ask for information to verify your identity before fulfilling requests. We will respond within applicable legal timeframes.

International Transfers

Your personal data may be processed or stored in countries outside your own. Where we transfer data internationally, we take steps to ensure appropriate protections are in place, such as contractual safeguards or other lawful transfer mechanisms required under applicable data protection laws.

Children and Minors

We do not intentionally collect personal data from children under the minimum age required by law. If we learn that we have collected data from a minor without proper verification or consent, we will take steps to delete the information. If you believe we may hold data of a child, contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make changes, we will post the revised policy with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us by email:

[email protected]